# Chiic Digital > Vietnam's Leading Hospitality Growth Partner Chiic Digital is one of the most trusted E-commerce & Digital Marketing agencies for elite brands and leading hospitality businesses — hotels, resorts, and F&B services in Vietnam. We specialize in Integrated Marketing Communication, Production & Design, Brand Consultancy, OTA/E-commerce Management, and Web Development for luxury, lifestyle and hospitality brands. We tell compelling stories through a creative, insights-driven approach to all things digital. ## Services - [Branding & Strategy](https://chiic-digital.com/services#branding-strategy): Positioning, identity and brand strategy that give hospitality brands a distinct voice in a crowded market. - [Digital Marketing](https://chiic-digital.com/services#digital-marketing): Always-on social, content and community management that keeps your brand top of mind. - [Performance Marketing](https://chiic-digital.com/services#performance-marketing): Paid media and conversion campaigns engineered to turn attention into bookings. - [E-commerce OTA/Revenue](https://chiic-digital.com/services#ecommerce-ota-revenue): Full-funnel OTA listing and direct booking management to grow revenue, not just visibility. - [Media & Production](https://chiic-digital.com/services#media-production): Photography, film and TVC production that capture your property and brand at their best. - [UI/UX & Web Design](https://chiic-digital.com/services#ui-ux-web-design): Fast, beautiful, booking-ready websites and digital experiences built for conversion. ## Key pages - [Home](https://chiic-digital.com/) - [About](https://chiic-digital.com/about): Company background and team. - [Services](https://chiic-digital.com/services): Full list of services offered. - [Our Work](https://chiic-digital.com/our-work): Case studies for hotels, resorts, F&B and lifestyle brands. - [Careers](https://chiic-digital.com/career): Open positions and how to apply. - [Contact](https://chiic-digital.com/contact): Contact form and office details. - [Blog](https://chiic-digital.com/post): Articles on hospitality marketing and branding. ## Contact - Email: biz@chiicworld.com - Phone: +84 914811101 - Da Nang office: 216-218 Tran Hung Dao, An Hai Ward - Ho Chi Minh City office: 39 Le Hien Mai, Cat Lai Ward ## FAQ - Q: What services does Chiic Digital offer? A: Branding & Strategy, Digital Marketing, Performance Marketing, E-commerce OTA/Revenue, Media & Production, and UI/UX & Web Design. - Q: Which cities do you operate in? A: We are based in Da Nang and Ho Chi Minh City, and work with hospitality brands across Vietnam. - Q: How do I start a project with Chiic? A: Send us a message through the Contact page and our team will reach out within 1-2 business days. - Q: Does Chiic Digital work with hotels, resorts, and F&B brands specifically? A: Yes — Chiic Digital exclusively serves hospitality businesses in Vietnam, including hotels, resorts, restaurants, bars, and lifestyle brands. Our team specializes in the marketing challenges unique to hospitality: seasonality, OTA dependency, and guest-experience storytelling. - Q: Can you manage our OTA listings on Booking.com, Agoda, and Expedia? A: Yes. Our E-commerce & OTA/Revenue service manages listing optimization, rate parity, review response, and channel performance across major OTAs to help increase both direct and indirect bookings. - Q: Do you offer photography and video production for hotels and resorts? A: Yes, our Media & Production team shoots on-site photography and video specifically for hospitality brands — property tours, F&B, amenities, and guest-experience content used across your website, OTA listings, and social channels. - Q: Can Chiic Digital design or rebuild our hotel website? A: Yes. Our UI/UX & Web Design service builds hospitality-focused websites designed to convert visitors into direct bookings, including booking-engine integration and mobile-first design. - Q: What does the onboarding process with Chiic Digital look like? A: After an initial discovery call, we audit your current digital presence — website, OTA listings, social channels — then present a tailored strategy across the relevant services before kicking off work, typically within 1-2 weeks of your first message. - Q: How long does it take to see results from a marketing campaign? A: Paid performance channels like Google and Meta Ads typically show early signal within 2-4 weeks. SEO, branding, and OTA optimization are longer-term investments, with meaningful growth in direct bookings and revenue usually visible within 3-6 months. - Q: Do you require a long-term contract? A: No — we offer both project-based engagements, such as a website rebuild or brand refresh, and ongoing monthly retainers for services like performance marketing and OTA management. There's no one-size-fits-all contract length. - Q: Will we have a dedicated account manager? A: Yes. Every client is assigned a dedicated account manager based in our Da Nang or Ho Chi Minh City studio, who coordinates the specialists — media, performance, e-commerce, and more — working on your brand. - Q: How much does it cost to work with Chiic Digital? A: Pricing depends on scope: a single project like a website or brand identity is quoted individually, while ongoing services such as performance marketing or OTA management are typically monthly retainers. Share your goals via our Contact page and we'll send a tailored quote. - Q: Do you have packages for small independent hotels versus large resort groups? A: Yes. We scale our services for both independent boutique hotels and multi-property resort groups, tailoring the mix of services — and pricing — to your property count, team size, and goals. - Q: How do you measure and report on performance? A: We report on the metrics that matter for hospitality: direct booking volume and revenue, OTA ranking and conversion, website traffic and engagement, and brand visibility — delivered through regular performance reports tailored to each service. - Q: What kind of results can we expect from working with Chiic Digital? A: Our focus is measurable outcomes: more direct bookings that reduce OTA commission dependency, stronger brand equity, and real revenue growth for your property — not creative for its own sake. ## Machine-readable feeds - [Blog RSS](https://chiic-digital.com/feed.xml) - [Structured content feed](https://chiic-digital.com/nlweb.json): services, case studies, blog posts and FAQs as schema.org JSON — the ingestion source for NLWeb or similar agentic-web tooling.