Chiic Digital
← All positions

ACCOUNT

ACCOUNT EXECUTIVE

Full-timeDa NangNegotiable
Description

1. Client Relationship Management - Build strong relationships with clients through regular meetings (especially in Ho Chi Minh City and assigned areas). - Act as a trusted advisor, not just handling tasks but also giving useful ideas on revenue, distribution, and digital marketing for hotels. - Take full ownership of client satisfaction and work to keep long-term partnerships. - Be the main contact between clients and internal teams (creative, OTA, and web development). - Clearly understand client needs and communicate them to internal teams for smooth execution. - Review all work before sharing with clients to ensure quality and brand consistency. - Identify opportunities to offer additional services that can improve client performance. - Share market insights to support better proposals and client strategies. 2. Financial Responsibility - Follow up on client payments and ensure timely collection. - Support contract renewals and pricing discussions as per company guidance. 3. Business Development (20%) - Build and maintain a structured database of potential hotel clients in assigned markets. - Proactively reach out to new prospects and generate qualified meetings every month. - Identify opportunities to win new clients, including those working with competitors or managing internally. - Support new business efforts by sharing local market insights. - Represent the company in industry networking and build strong brand presence in the local hospitality market. Making work evaluation reports, reporting performance and reporting related KPIs.

Requirements

- Bachelor’s degree in Business Management, Sales, Marketing, Communications, Advertising, or a related field. - Minimum 1 year of proven experience in a client-facing commercial role such as Account Executive, or a similar position; hospitality industry experience is preferred. - Solid understanding of the hospitality and hotel landscape, including industry trends and key stakeholders; prior experience in hospitality marketing or communications is a plus. - Strong project management skills with the ability to manage multiple priorities and meet tight deadlines. - Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization. - Excellent negotiation, listening, and presentation abilities. - Strong verbal and written communication skills. - Fluent in English and Vietnamese (both written and spoken).

Benefits

- Competitive salary package with performance-based pay, annual bonus, and other compensations. - Clear career development pathway with exposure to cutting-edge marketing and advertising techniques. - Periodic performance review after 6 months of signing the official contract. - Opportunities to collaborate and participate in business trips, workshops, and networking events with leading hotels, resorts, and tourism brands in Vietnam. - Working hours: Monday to Friday (8:30 AM – 5:30 PM), Saturday morning (Work From Home, 8:30 AM – 12:00 PM). - Monthly event activities, in/out-of-office events, and annual staff party. - Training courses, mentorship, and shadowing opportunities with experienced marketing professionals

Apply for this position