Insights&ideas.

Branding & Strategy, Digital Marketing, Performance Marketing, E-commerce OTA/Revenue, Media & Production, and UI/UX & Web Design.

We are based in Da Nang and Ho Chi Minh City, and work with hospitality brands across Vietnam.

Send us a message through the Contact page and our team will reach out within 1-2 business days.

Yes — Chiic Digital exclusively serves hospitality businesses in Vietnam, including hotels, resorts, restaurants, bars, and lifestyle brands. Our team specializes in the marketing challenges unique to hospitality: seasonality, OTA dependency, and guest-experience storytelling.

Yes. Our E-commerce & OTA/Revenue service manages listing optimization, rate parity, review response, and channel performance across major OTAs to help increase both direct and indirect bookings.

Yes, our Media & Production team shoots on-site photography and video specifically for hospitality brands — property tours, F&B, amenities, and guest-experience content used across your website, OTA listings, and social channels.

Yes. Our UI/UX & Web Design service builds hospitality-focused websites designed to convert visitors into direct bookings, including booking-engine integration and mobile-first design.

After an initial discovery call, we audit your current digital presence — website, OTA listings, social channels — then present a tailored strategy across the relevant services before kicking off work, typically within 1-2 weeks of your first message.

Paid performance channels like Google and Meta Ads typically show early signal within 2-4 weeks. SEO, branding, and OTA optimization are longer-term investments, with meaningful growth in direct bookings and revenue usually visible within 3-6 months.

No — we offer both project-based engagements, such as a website rebuild or brand refresh, and ongoing monthly retainers for services like performance marketing and OTA management. There's no one-size-fits-all contract length.

Yes. Every client is assigned a dedicated account manager based in our Da Nang or Ho Chi Minh City studio, who coordinates the specialists — media, performance, e-commerce, and more — working on your brand.

Pricing depends on scope: a single project like a website or brand identity is quoted individually, while ongoing services such as performance marketing or OTA management are typically monthly retainers. Share your goals via our Contact page and we'll send a tailored quote.

Yes. We scale our services for both independent boutique hotels and multi-property resort groups, tailoring the mix of services — and pricing — to your property count, team size, and goals.

We report on the metrics that matter for hospitality: direct booking volume and revenue, OTA ranking and conversion, website traffic and engagement, and brand visibility — delivered through regular performance reports tailored to each service.

Our focus is measurable outcomes: more direct bookings that reduce OTA commission dependency, stronger brand equity, and real revenue growth for your property — not creative for its own sake.