
Resorts · Flamingo Hospitality
Flamingo Hospitality
2025 · Vinh Phuc, Viet Nam
Chiic Digital partnered with Flamingo Holdings to strengthen the digital presence and direct booking performance across its luxury hospitality portfolio in Vietnam, including Flamingo Đại Lải Resort, Flamingo Cát Bà Resorts, Flamingo Ibiza Hải Tiến, Flamingo Golden Hill, and Flamingo Tân Trào Heritage Onsen & Resort. The project covered an integrated digital marketing strategy consisting of SEO, Google Search Ads, Meta Ads, and TikTok Ads, with the objective of increasing brand visibility, attracting high-intent travelers, and driving more direct conversions while supporting each property's unique positioning and business goals
The Brief
The Scope
Performance Marketing
Digital Marketing

The Challenge
- Managing digital marketing across five resort destinations presented several strategic and operational challenges.
- Each property serves different target audiences, seasonal demand patterns, and travel motivations. Developing one unified marketing approach would not effectively communicate the unique value proposition of each destination.
- The project also required balancing short-term performance marketing with long-term organic growth. While paid advertising needed to deliver immediate traffic and conversions, SEO initiatives required a structured content strategy capable of building sustainable search authority over time.
- Additionally, the campaigns needed to maintain consistent brand identity while optimizing creatives, messaging, keywords, and audience targeting individually for every resort.
The Execute
SEO Strategy
Conducted comprehensive keyword research based on search intent. Developed content clusters for accommodation, dining, wellness, family experiences, weddings, MICE, and destination guides. Optimized on-page SEO, metadata, internal linking, and technical SEO. Produced SEO-focused content designed to improve topical authority and organic rankings. Implemented local SEO strategies to strengthen destination visibility
Google Ads (SEM)
Built high-intent Search campaigns targeting accommodation and resort-related keywords. Structured campaigns by resort, service category, and customer intent. Optimized bidding strategies, search terms, ad copy, and landing page relevance. Continuously monitored conversion performance and budget allocation to maximize return on advertising spend.
Meta Performance Marketing
Developed audience strategies covering awareness, consideration, and conversion stages. Created campaign structures optimized for prospecting and remarketing. Produced multiple creative formats including static visuals, videos, carousels, and Reels. Performed continuous A/B testing on creatives, audience segments, placements, and messaging to improve campaign efficiency
TikTok Performance Marketing
Leveraged short-form video content to increase destination awareness and inspire travel consideration. Built campaigns aligned with trending travel content and user behaviors. Optimized audience targeting and creative performance to maximize engagement and video completion rates. Performance Optimization
Monitoring
Throughout the project, campaign performance was continuously monitored and refined through: Cross-channel performance analysis Conversion tracking and reporting Creative optimization Budget reallocation based on campaign efficiency Ongoing testing to improve engagement, traffic quality, and conversion performance









The Outcome
Impressions Growth
significantly expanding brand visibility across Facebook and Instagram
Reach Growth
enabling the resorts to connect with a much larger pool of potential travelers
Engagement Growth
reflecting higher interaction with the brand's content and campaigns
Customer Enquiries Growth
generating substantially more qualified leads through Meta platforms
Video Views Growth
demonstrating stronger content performance and greater interest in the resorts' experiences
Followers Growth
strengthening the long-term owned audience and brand community
Organic Traffic Growth
driving more qualified visitors through search engines
Organic Sessions Growth
reflecting stronger search visibility and sustained user acquisition
Average Engagement Time Growth
indicating higher content relevance and improved user experience
Top 3 rankings
significantly improving search visibility and driving high-intent organic traffic
Google AI Overviews
strengthening visibility in AI-powered search results
The Team

Truong Thuy
Account Executive

Duy Loc
Marcom Executive

Anh Thêm
Marcom Executive

Mai Anh
Content Creator





