Hotels · HAIAN BEACH HOTEL & SPA
HAIAN BEACH HOTEL & SPA
2018 - present · Da Nang, Viet Nam
Since 2018, Chiic Digital has been the long-term digital partner of HAIAN Beach Hotel & Spa, supporting the hotel's growth through an integrated ecosystem of branding, digital marketing, website development, visual production, and OTA management. Over the years, the partnership has continuously evolved to strengthen the hotel's online presence, improve commercial performance, and support sustainable business growth
The Brief
The Scope
Digital Marketing
UI/UX & Web Design
E-commerce OTA/Revenue
Media & Production
The Challenge
- Maintaining a fresh and competitive digital presence over multiple years.
- Adapting marketing strategies to changing traveler behaviors and digital trends.
- Creating consistent visual content while evolving the brand image.
- Optimizing OTA performance alongside direct booking initiatives.
- Aligning branding, technology, content, and marketing into one scalable digital ecosystem.
The Execute
Digital Marketing
Managed integrated digital marketing activities, including social media management, campaign planning, and ongoing brand communications.
Website Development
Designed, developed, and continuously optimized the official website to enhance user experience and support direct bookings.
Visual Production
Produced professional photography, image retouching, videography, and creative assets to support marketing campaigns, OTA platforms, and brand communications.
OTA & E-commerce
Managed OTA distribution, optimized listings, implemented promotional strategies, and supported commercial performance across major booking platforms.
Performance Optimization
Continuously monitored digital performance, customer engagement, OTA visibility, and website effectiveness to support sustainable long-term growth.
The Outcome
YEARS
supporting the hotel's long-term digital transformation and commercial growth.
digital ecosystem
connecting branding, website, digital marketing, visual production, and OTA management.
creative assets
including photography, videos, promotional designs, and digital campaign materials.
campaign
driving continuous brand awareness, customer engagement, and commercial growth across multiple digital channels.
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The Team
Khanh Quynh
Account Executive
Bao Long
OTA/E-commerce Specialist
Xuan Phuc
Account Senior
Truc Ngan
E-commerce Manager
Phuong Tien
Graphic Design Senior
Phuong Trinh
Content Creator
Minh Quang
Videographer
Quang Cuong
Photographer & Editor
