Chiic Digital
JW Marriott Cam Ranh Bay Resort & Spa

Resorts · JW Marriott Cam Ranh Bay Resort & Spa

JW Marriott Cam Ranh Bay Resort & Spa

Khanh Hoa, Viet Nam

Chiic Digital partnered with JW Marriott Cam Ranh Bay Resort & Spa to strengthen the resort's online visibility through a strategic Google Ads campaign. The project focused on increasing website exposure, attracting high-intent travelers, and driving qualified traffic to the official website while reinforcing the resort's premium brand presence in highly competitive search results.

The Brief

JW Marriott Cam Ranh Bay Resort & Spa required a Google Ads strategy to improve the visibility of its official website and capture travelers actively searching for luxury resort accommodations in Vietnam. The project objectives included: • Increase website visibility across Google Search. • Drive qualified traffic from high-intent travel searches. • Strengthen the resort's online presence against OTAs and competing luxury hotels. • Improve the visibility of priority accommodation and resort-related keywords. • Maximize campaign efficiency through continuous optimization and performance monitoring.

The Scope

Performance Marketing

Google Ads
JW Marriott Cam Ranh Bay Resort & Spa

The Challenge

  • Increasing website visibility in a competitive search landscape.
  • Competing against OTAs with significantly larger advertising budgets.
  • Reaching travelers with strong booking intent across multiple source markets.
  • Balancing brand protection campaigns with non-brand keyword acquisition.
  • Continuously improving campaign performance while maintaining cost efficiency.

The Execute

Google Ads Strategy

Developed a Google Search strategy focused on increasing the visibility of the official website for high-intent accommodation and destination-related searches.

Campaign Structure

Built a segmented campaign structure based on branded, non-branded, accommodation, and destination keywords to maximize search relevance and Quality Score.

Search Optimization

Continuously optimized keyword targeting, bidding strategies, search terms, ad copy, and landing pages to improve visibility, click-through rate, and website traffic quality.

Performance Optimization

Monitored campaign performance through conversion tracking, search term analysis, audience insights, and budget optimization to maximize campaign efficiency and qualified website visits.

Chiic-digital
Chiic-digital
Chiic-digital
Chiic-digital
Chiic-digital
Chiic-digital
Chiic-digital
Chiic-digital

The Outcome

Enhanced Search Visibility

1.3x

increasing the resort's presence across high-intent Google Search results

Improved Digital Discoverability

1.35x

making it easier for potential travelers to find the official website throughout their travel planning journey

Strengthened Official Website Presence

1.5x

driving more qualified visitors to the resort's direct booking channel

Expanded Share of Search

1.4x

improving competitiveness against OTAs and other luxury hospitality brands.

Increased High-intent Search Exposure

1.35x

reaching travelers actively searching for premium resort and accommodation experiences.

Elevated Premium Search Presence

1.5x

reinforcing JW Marriott Cam Ranh Bay Resort & Spa's positioning within the luxury hospitality market

The Team

Xuan Phuc

Xuan Phuc

Account Senior

Truc Ngan

Truc Ngan

E-commerce Manager

Kiem Diep

Kiem Diep

Content Creator

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