Chiic Digital
Meliá Vinpearl Vietnam

Resorts · Meliá International

Meliá Vinpearl Vietnam

2025 - 2026

Partnered with Melia Vinpearl to architect and execute a highly targeted Meta Advertising strategy across its expansive portfolio of 9 premium properties in Vietnam, including: Melia Vinpearl Hai Phong Rivera, Melia Vinpearl Thanh Hoa, Melia Vinpearl Phu Ly, Melia Vinpearl Danang Riverfront, Melia Vinpearl Hue, Melia Vinpearl Quang Binh, Melia Vinpearl Tay Ninh, Melia Vinpearl Cam Ranh Beach Resort, and Melia Vinpearl Phu Quoc. The project was designed to drive full-funnel performance, balancing global brand visibility, seasonal room conversions, and local F&B revenue.

The Brief

The client required a dynamic, multi-layered Meta Advertising solution tailored to distinct seasonal behaviors and geographic markets. The project objectives included: ● Sustain always-on brand awareness and engagement across all targeted regions. ● Drive direct booking conversions through tactical promotional campaigns during peak travel seasons. ● Stimulate local demand by promoting F&B services to domestic audiences during off-peak periods. ● Unlock and expand market share in high-potential regions, specifically the CIS, India, and Southeast Asia. ● Maintain strong visibility and retention among established core markets: Japan, South Korea, US, UK, and Australia.

The Scope

Performance Marketing

Facebook AdsInstagram Ads
Meliá Vinpearl Vietnam

The Challenge

Managing Meta performance campaigns across 9 geographically diverse resort destinations presented several complex strategic hurdles:

  • Balancing the needs of completely distinct cultural markets (e.g., CIS vs. Southeast Asian vs. India) required heavily customized messaging, localized creatives, and precise audience targeting to avoid ad fatigue and budget wastage.
  • Each of the 9 properties experiences different peak and off-peak cycles. A "one-size-fits-all" approach would fail to capture demand efficiently.
  • Running high-intent, long-lead international travel campaigns simultaneously with short-term, localized F&B promotions required strict campaign structuring to prevent internal audience overlap and bidding conflicts.
  • Maintaining a cohesive global brand identity for Melia Vinpearl while tailoring specific offers and unique selling propositions (USPs) for 9 individual properties.

Melia Vinpearl Hai Phong Rivera, Melia Vinpearl Thanh Hoa, Melia Vinpearl Phu Ly, Melia Vinpearl Danang Riverfront, Melia Vinpearl Hue, Melia Vinpearl Quang Binh, Melia Vinpearl Tay Ninh, Melia Vinpearl Cam Ranh Beach Resort, Melia Vinpearl Phu Quoc.

The Execute

Developed an agile, data-driven Meta Performance Marketing framework tailored to market nuances and property-specific goals.

  • Conducted deep-dive audience analysis based on historical revenue allocation data to accurately define high-value segments for each property.
  • Deployed structured A/B testing across ad formats, copy, and audience clusters to gauge traction and pinpoint winning formulas for new potential markets (CIS, India, SEA).
  • Continuously monitored and optimized live campaigns, dynamically shifting budget allocations between international conversion campaigns (peak season) and local F&B awareness campaigns (off-peak) based on real-time demand.
  • Customized the entire campaign structure, from targeting parameters to creative assets, strictly for each of the 9 properties to ensure maximum relevance and Return on Ad Spend (ROAS).

The Outcome

Impresssion

193.3M

Generated 193.3M impressions on Meta, achieving a strong growth rate of 34.4%.

+34.4%

Reach

145.1M

Expanded total reach to 145.1M users, marking a 34.4% increase.

+34.4%

Interaction

98.8K

Drove 98.8K user interactions, reflecting a solid 26.4% growth.

+26.4%

FOLLOWERS

78.1K

Grew the follower base to 78.1K, representing a 27.2% increase

+27.2%

The Team

Khanh Quynh

Khanh Quynh

Account Manager

Xuan Phuc

Xuan Phuc

Account Manager

Truc Ngan

Truc Ngan

Performance Specialist

Anh Them

Anh Them

Performance Specialist

Duy Loc

Duy Loc

Performance Specialist

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