Chiic Digital
Stelia Beach Resort

Resorts · Stelia Beach Resort

Stelia Beach Resort

2023,2026 · Phu Yen, Viet Nam

Chiic Digital partnered with Stelia Beach Resort to build a comprehensive digital ecosystem that strengthened the resort's brand presence, expanded online visibility, optimized marketing performance, and enhanced revenue across direct and OTA channels

The Brief

Stelia Beach Resort sought an integrated digital marketing partner to establish a consistent brand identity, increase online visibility, drive qualified traffic, and improve commercial performance across both direct and third-party booking channels. The project objectives included: • Strengthen the resort's visual branding across all customer touchpoints. • Increase brand awareness and audience engagement through social media. • Generate qualified traffic and direct enquiries through performance marketing. • Improve OTA performance and revenue management strategies. • Build a scalable digital ecosystem to support long-term business growth

The Scope

Branding & Strategy

Visual BrandingGraphic Design

Digital Marketing

Social Media Management

Performance Marketing

Facebook AdsInstagram AdsGoogle Ads

E-commerce OTA/Revenue

Hotel OTA/E-commerce ManagementRevenue ManagementPlatform Management

Media & Production

Lifestyle PhotographyArchitecture Photography
Stelia Beach Resort

The Challenge

  • Building consistent brand communication across digital platforms.
  • Increasing visibility in a highly competitive hospitality market.
  • Balancing direct booking growth with OTA channel performance.
  • Optimizing marketing investment across multiple advertising platforms.
  • Aligning branding, marketing, and revenue strategies into one integrated ecosystem.

The Execute

Branding & Strategy

Developed the resort's visual branding and creative assets to deliver a consistent and premium brand experience across every customer touchpoint.

Digital Marketing

Executed integrated digital marketing activities, including social media management and strategic content planning, to strengthen brand awareness and audience engagement.

OTA & Revenue Management

Managed OTA platforms, optimized distribution strategies, and supported revenue management initiatives to improve online visibility and maximize commercial performance.

Photography

Produced a premium photography library featuring accommodations, facilities, dining, lifestyle experiences, and resort amenities to support marketing, sales, and OTA channels.

Performance Optimization

Continuously monitored marketing performance, audience behavior, advertising efficiency, and OTA performance to drive sustainable business growth.

chiic-digital
chiic-digital
chiic-digital
chiic-digital
chiic-digital
chiic-digital
chiic-digital
chiic-digital
chiic-digital

The Outcome

OTA revenue

100%
growth

supported by optimized distribution and revenue management strategies.

RANK

#3
TOP BOOKING.COM PRODUCTION IN MARKET

RANK

#3
TOP AGODA PRODUCTION IN MARKET

RANK

#3
TOP EXPEDIA PRODUCTION IN MARKET

Direct booking

25%
growth

generating more high-intent leads through digital campaigns.

Premium photographs produced

80+

creating a high-quality visual library for marketing, social media, OTA listings, and the official website

Social media reach

35%
increase

expanding brand visibility across key digital channels

Audience engagement

48%
growth

reflecting stronger interaction with the resort's content

More Projects

Let's talk about your project