
Resorts · Tuan Chau Resort Ha Long
Tuan Chau Resort Ha Long
2024-2025
Chiic Digital partnered with Tuần Châu Resort Hạ Long to strengthen the resort's digital presence through integrated marketing, premium visual content, and OTA management. The project focused on increasing brand visibility, enhancing the customer journey, and maximizing online commercial performance across both direct and third-party booking channels.
The Brief
The Scope
Digital Marketing
Media & Production
E-commerce OTA/Revenue

The Challenge
- Building stronger brand visibility across digital channels.
- Creating high-quality visual content that reflected the resort's unique experiences.
- Optimizing OTA listings to improve visibility and booking performance.
- Maintaining consistent brand communication across marketing and sales platforms.
The Execute
Digital Marketing
Executed integrated digital marketing campaigns and managed social media channels to strengthen brand awareness and customer engagement.
Photography
Produced professional photography showcasing accommodations, resort facilities, landscapes, and guest experiences to support marketing, OTA listings, and promotional campaigns.
OTA & E-commerce
Optimized OTA listings, managed online distribution, and enhanced digital content to improve visibility and commercial performance across key booking platforms.
Performance Optimization
Continuously monitored marketing performance, customer engagement, and OTA performance to maximize long-term digital growth.









The Outcome
OTA Revenue
RevPAR
Online Channel Visibility
Production
The Team

Truc Ngan
E-commerce Manager

Bao Long
OTA/E-commerce Specialist

Duc Manh
Media Manager

Phuong Tien
Graphic Design Senior

Mai Anh
Content Creator

Quang Cuong
Photographer & Editor




